Choose a service
Pick the visit type that best matches your need. Choose general question if you are unsure.
Patients and visitors
Everything you need to move your care forward.
Appointment access, insurance guidance, medication support, clinic hours, and answers to common questions - all in one place.
Appointment process
Simple online request. Personal confirmation.
Select a service and preferred date, then the clinic confirms the visit and any preparation you may need.
Share your details
Provide a preferred date and the best phone number or email for follow-up.
Confirm preparation
Ask about insurance, forms, prior records, fasting, or documentation for physicals.
Attend your visit
Arrive ready to discuss your history, current medications, symptoms, and goals.
Medication access
Support that does not stop at the prescription.
The clinic's existing patient-support model highlights faster refills, transparent cost conversations, counseling, and medication management.
Same-day refills
Need medication quickly? Ask about same-day prescription refill and transfer support.
Affordable pricing
Most major plans are accepted, with support for eligible no-fault and workers' compensation cases and competitive cash prices where available.
Expert counseling
Ask questions about dosage, side effects, interactions, and safe treatment use.
Medication management
Personalized scheduling and refill support can help you maintain consistency.
Insurance and pricing
Clarity before care.
UP One Health accepts most major insurance plans and works with eligible no-fault and workers' compensation cases, with transparent cash-pricing options also available.
- Call with your plan or claim information
- Confirm service coverage and authorization
- Ask about no-fault or workers' compensation documentation
- Review cash-pay options
Insurance acceptance does not guarantee coverage. Benefits, deductibles, copays, prior authorization, and network status should be confirmed for your specific plan and service.
Frequently asked
Answers before you arrive.
01How do I book an appointment?
Use the contact form to send an appointment request directly to the clinic, or call (718) 255-3346 during clinic hours.
02What should I bring?
Bring photo identification, insurance or claim information, a current medication list, relevant records, and any forms required for a pre-surgical, no-fault, or workers' compensation visit.
03Do you accept insurance?
UP One Health accepts most major insurance plans and can help eligible patients navigate no-fault and workers' compensation requirements. Our team can confirm participation, documentation, authorization, and service-specific coverage before your visit.
04Can I request a prescription refill?
Yes. The clinic advertises same-day refill and transfer support. Timing depends on the medication, clinical review, and pharmacy availability.
05What if I have a medical emergency?
Call 911 or go to the nearest emergency department for life-threatening symptoms. Do not use the appointment form for emergencies.
Practical access
Care should be reachable.
Call our team before your visit so we can coordinate the right transportation or in-home support for your situation.
No-cost ride support
Free transportation
UP One Health offers free transportation to help patients get to and from appointments. Contact the clinic in advance so we can coordinate the details.
Call to arrange a ride
Care beyond the clinic
We come to you when necessary
When a patient cannot reasonably come to the clinic, our team can travel to the patient and provide appropriate care in the home.
Ask about a home visitReady when you are